Bill Payment Address
SIGECOM/WOW!
PO Box 630742
Cincinnati, OH 45263-0742
Please include your account number on your check or money order.
Set Up and Configuration
Find Step-by-step instructions with illustrated diagrams to help you install your SIGECOM/WOW! Business Solutions products and services.
User Manuals
Find Step-by-step instructions with illustrated diagrams to help you install your SIGECOM/WOW! Business Solutions products and services.
SIGECOM/WOW! Business Solutions Support is available to take your call Monday-Friday 7am to 7pm and Saturday-Sunday 7am to 4pm by calling 812-437-0345.
Questions?
Ask SIGECOM/WOW! Business Solutions - Click Here SIGECOM/WOW! Business Solutions Support representatives are available seven days a week to answer any questions you may have.
BUSINESS Top 5 FAQs:
Is it possible to use a DVD Player in conjunction with a digital receiver box?
Yes. Customers can connect the digital receiver box to their VCR and then connect the VCR to the television.
What is the difference between Business Lines and Centrex Lines?
With a Business Line, you are able to simply pick up the telephone and dial a number. With a Centrex Line, you must first dial "9" to get and outside line before dialing a number. Telephone features on Business Line must be ordered a la carte. Centrex Lines include Call Forwarding, Call Transfer, and Three-Way Calling on each line. Centrex requires a minimum number of lines-- SIGECOM/WOW! Business Solutions’ minimum is six lines. There is no minimum number of lines required for Business Lines.
How does the SIGECOM/WOW! Business Solutions technology differ from the technology the local telephone company uses to provide DSL?
DSL technology is delivered over copper, twisted-pair wiring used for telephone service, that was installed decades ago for low-speed, low-capacity voice communications. In contrast, SIGECOM/WOW! Business Solutions offers a state-of-the-art broadband network was designed to deliver powerful, two-way interactive services. By meeting the stringent standards of Data Over Cable Service Interface System (DOCSIS), our specifications provide user data privacy across the cable network by encrypting and authenticating data traffic flow to and from the cable modem and SIGECOM/WOW! Business Solutions network. Our services are highly reliable because the architecture provides multiple paths to each node, which provides the customer a continuous, secure connection to the Internet.
How to reboot a digital or HD receiver box.
1. Push and hold the power button until the word "boot" is displayed on the receiver display.
2. Release the power button after the word "boot" is displayed.
3. When the time appears on the receiver box display, turn on the receiver box.
4. Pioneer or Passport will be displayed on the television monitor.
5. Once Pioneer or Passport is gone, the picture should return.
6. If the issue persists, please contact Business Solutions Support at 437-0345.
What is the difference between a Dynamic IP and Static IP?
A Static IP is a numeric, fixed Internet Protocol address always associated with your computer. Static IP does not change when you log onto your SIGECOM/WOW! Business Solutions modem, whereas a Dynamic IP may change between sessions.
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